The second-generation Mazda CX-5, introduced in 2016, improved on the handling, cabin quality, and reliability of the first-generation model. Though improved, the newer Mazda CX-5 isn’t free from problems or long-term issues. There are a few common issues on the Mazda CX-5 worth knowing about if you own one, or are thinking about buying used.
Engine Vibration and Rough Idle
Some owners have reported noticeable engine vibration at idle or during light acceleration, particularly with the 2.5L engine. This is often related to worn motor mounts, carbon buildup in the intake system, or faulty ignition coils. While not a huge issue, this can cause drivability concerns and cause daily annoyances. Regular maintenance and fuel system cleaning can reduce the chance of this issue developing.
Infotainment Malfunctions
The Mazda Connect system brings navigation, Bluetooth, and smartphone integration into one touchscreen interface, but many CX-5 owners have reported glitches like frozen screens, random reboots, or loss of touch sensitivity. Software updates can often resolve these bugs, though in some cases, the infotainment control unit may need replacement. Keeping your system updated through regular service intervals helps maintain connectivity reliability.
Premature Brake Wear
While the CX-5 delivers decent braking performance, it’s also been prone to increased brake pad wea, especially on early model years. This is often due to aggressive pad compounds and driving conditions that involve frequent stop-and-go traffic. Drivers may hear squealing or feel pulsation through the brake pedal as rotors warp from heat. Using higher-quality replacement pads and replacing rotors as needed can help extend brake life.
Transmission Hesitation or Harsh Shifting
A small number of owners have described transmission hesitation, harsh downshifts, or delayed engagement when accelerating from a stop. These symptoms typically appear in vehicles with neglected fluid changes or outdated transmission control software. Mazda has issued service bulletins addressing some of these drivability complaints, emphasizing the importance of regular maintenance and fluid changes.
Clear Coat Durability
The CX-5’s paint options, especially their iconic metallic red, look impressive but have been reported to chip or scratch more easily than on a similar SUV. Prolonged sun exposure without regular protection can also dull the finish. This issue is largely cosmetic, but owners who care about resale value or appearance should consider regular detailing or car covers to preserve the vehicle’s exterior.
Why Routine Mazda CX-5 Maintenance Matters
Following the Mazda CX-5 maintenance schedule is the best way to prevent many of these common issues from becoming expensive problems. Oil changes every 7,500 miles, fluid inspections, tire rotations, and air filter replacements all keep the engine and drivetrain healthy. For turbocharged models, sticking to premium fuel and shorter oil-change intervals can also help protect engine components.
Choose AutoNation Mobile Service for Your Mazda
If your Mazda CX-5 needs servicing, skip the trip to the repair shop as AutoNation Mobile Service can come to you. Our certified technicians are equipped to handle everything from routine oil changes and brake replacements to inspections and battery services right at your home, office, or driveway.
With transparent pricing and the convenience of on-site service, AutoNation Mobile Service helps you stay on top of your Mazda CX-5’s maintenance without disrupting your day. Schedule a mobile service today and experience the future of car repair and maintenance.